a
M
  • Full Time
  • Plano

Patriot Park

Qualifications

  • 3 years Tax Credit experience required
  • 811 experience preferred, but not required
  • High school graduate or equivalent
  • Valid driver’s license
  • Drug free
  • Ability to be available to work as scheduled, “on call” and as necessary
  • Ability and skills to perform job functions (please see below)

Skills
Excellent interpersonal skills and customer focus are prerequisites for the position. In addition, the position requires the following:

  • Professional image
  • Excellent communication skills, in person and on telephone
  • Strong customer service orientation
  • Ability to read and write English fluently (Some Spanish preferred, but not required)
  • Ability to accurately perform mathematical functions
  • Ability to perform basic data entry computer skills
  • Ability to report and perform accurate market studies
  • Good organizational skills

Job Functions
Essential functions of the position are to:

  • Optimize occupancy by leasing units and maximizing an effective lease renewal program for existing residents.
  • Conduct site tours and demonstrate property amenities, model apartments and available apartments.
  • Effectively handle telephone inquiries and conduct follow-up telephone
    communications to prospects from site visits, telephone inquiries and other sources.
  • Increase property traffic levels, maintain established closing ratios and work to achieve and exceed budgeted occupancy percentages.
  • Follow established policies and procedures regarding the qualification, screening and acceptance of applicants for residency.
  • Prepare rental paperwork in an accurate and timely manner. Communicate and explain rental documents to new and existing residents. Ensure documents are completed prior to resident move-in.
  • Maintain company customer service standards. Respond to resident requests in a timely manner and work with residents to minimize and resolve problems and complaints. Follow through to ensure issues are resolved.
  • Maintain prospect, traffic and leasing data and assist with other computer data entry as needed. Assist with monthly closing as needed.
  • Assist in ensuring that the grounds, buildings and units are fully functional, safe and attractive. Visually inspect grounds, buildings and units on a regular basis.
  • Ensure units are ready for showing. Inspect units on move-in day to ensure units are ready, inspect units on move-out day to assess damages.
  • Assist with planning and hosting of property sponsored social functions for residents.
  • Follow all safety procedures and report any safety hazards found.
  • Make bank deposits and perform other property related errands as requested.
  • Attend required meetings and training seminars.
  • Perform other property related tasks assigned by Property Manager

To apply for this job email your details to alicia@ramhub.org